Guarantees
Our Guarantees To You
When you build with Highwater Homes, you have peace of mind knowing you have chosen a true local builder, who is focused on providing you a home of exceptional quality and a building experience that you will love.
Our Promises to you
We provide detailed quotations for your new home and when it’s time to sign a building contract, you will sign a fixed price construction contract.
This means that your price is final and includes everything in your contract. No hidden extras and no surprises, guaranteed!
Having a fixed price contract means you know exactly how much your new home is going to cost to build and the price cannot increase to include any unforeseen items.
We provide you with your own online portal to keep track of the construction of your home.
This means that you can keep track of the budget, make all of your selections, monitor the schedule and ask the Highwater Homes team questions along the way.
Having your own online portal allows you to watch your home being built 24 hours a day, 7 days a week, stay informed and know what is going on every step of the way.
We guarantee direct communication between you and the builder and owner. Enjoy the comfort of speaking directly with Toby about any concerns you may have, ask any questions so you are in the loop with every aspect of your new home.
We’ll hold regular meetings on your construction site so you can see the progress of your new home before your eyes.
We promise to return your calls, messages and emails within 24 hours. This ensures that your questions or concerns are attended to quickly.
This means that you are kept in the loop and know what is going on throughout the entire process.
At Highwater Homes, we guarantee you a high-quality finished home that exceeds your expectations.
We can offer you a superior quality finish due to the limited number of projects we take on every year. We are able to give your project the time and attention to detail it deserves.
We understand that once we hand over the keys to your new home, the partnership does not stop there. We will continue to be available to ensure that your home continues to meet your expectations.
Our priority is to ensure that your experience of building your forever home is enjoyable and absolutely stress free and one that you will rave about to your family and friends. We promise you will enjoy your new home and LOVE your building experience!
What Our Clients Say
Highwater Homes certainly over-delivered on my expectations.
Highwater Homes have certainly over-delivered on my expectations for a great building experience. Particularly pleasing were: the ease with which my design requirements were integrated into the build; excellent cost containment with no surprise cost additions over the entire build period, and; the welcoming attitude of the building and trades people on site when I visited.
Toby, Elizabeth and the Highwater team ran a first-class operation in interpreting what I wanted, then delivering 100% plus on a beautifully crafted, very solid, new home. I highly recommend Highwater Homes to anyone who may be apprehensive about building with a firm that might not have their best interests at heart.
Wayne
Milperra
Our house build is beautiful due to the wonderful job Highwater Homes has done.
We appreciate all that Toby and Elizabeth have done for our house build.
The process has been done very professionally and without any drama along the way. This has been due to the way in which Highwater Homes is run along with the great program of Co-construct. I have lost count how many times I have logged onto the on-line program. This made a huge difference in communication and making choices so much easier.
Our house build is beautiful and will continue to grow over the years due to the wonderful job Highwater Homes has done.
Karen Jenkins
The Oaks
Extremely happy with our experience.
We were extremely happy with our experience of building a home with Highwater Homes. Toby, as our builder, had a friendly, approachable manner; his acute attention to detail ensured that our home was built to the highest quality. Toby cares for his clients and his product. We enjoyed the personal experience of building our home. Toby was always willing to let us view the house at various stages so that we could be involved and enjoy the experience.
We would be very happy to highly recommend Toby and the team at Highwater Homes to anyone who was wanting to build a quality home finished to very high standards.