Being a small builder enables us to focus on the building experience for each of our clients. It is our aim to ensure that the process is smooth and stress free, allowing you to love your building experience. We work with you from the beginning of the design stage, right through to the handover of the keys and beyond, providing you with support, through each and every stage.
Communication will take place with Toby or Elizabeth to determine your situation in regards to your building requirements and to answer any questions you might have about designing or building your new home.
This is an opportunity to meet with Toby, the owner of Highwater Homes to walk through a current home under construction and ask any questions you may have in regards to building. The one hour consultation will allow for discussion of your design requirements, block details, wish list items and budget forecast. You will also be able to see a Highwater Home for yourself to view the quality and inclusions. This is a real home, for real clients, not a display home to ‘wow’ it’s visitors.
You will have a consultation with our preferred designer to discuss your design requirements. Using the information discussed, the designer will commence drawing and provide the concept plan for your new home. Throughout this process you will be supported by Toby with feedback and suggestions on your plan from a professional and practical builder’s perspective.
Upon completion of your concept plan you will be given online access to a unique 3D app to view your design. This will give you an enhanced, visual appreciation of your new home.
1st stage of formal quoting
The initial estimate will be provided upon completion of the concept plans for your new home. This will be based on a combination of Highwater Homes Signature Inclusions and any additional wish list items provided by you. Toby will provide further professional advice in regards to any recommended design amendments from a practical building point of view. This stage of the quoting process will allow you access to Highwater Homes online project management system through your own online client portal to view all specifications, detailed construction schedule, budget and a means to communicate directly with Toby.
Preliminary Building Agreement
The Preliminary Building Agreement (PBA) will include the preparation of architectural drawings suitable for construction (if these are not yet prepared), BASIX report, a number of specialist reports and surveys, site inspection, engineering design and provide a comprehensive, fixed price Tender Proposal to build your new home. The tender is a minimum of 50 pages in length, detailing everything to be included in your home. Any quote or tender less than this, you should be concerned that something is missing.
The PBA is specific to each job and is dependent upon the location of the site and requirements of Council. You will be guided as to the most relevant works required for your home.
Contract & Deposit
Upon agreement of the final Construction Drawings and Tender price, we will prepare the Home building contract and other required documents. A meeting will be arranged between yourself and Toby where all required documents are signed and any questions that you might have can be asked. Upon receiving the Home Owner’s warranty insurance Certificate for your home, we will request payment of a 5% deposit of the contract price.
Council submission of plans
We will prepare and submit all plans and documentation to council and all relevant regulatory service authorities on your behalf. We will conduct a review of all DA conditions relating to the construction of your home once your plans are approved.
You will receive full access to our online project management system for completion of your selections, viewing of any price amendments and your approval of variations (if any). You will have a consultation with our design and colour consultant as well as showroom consultations with our preferred trades and suppliers.
Once construction commences, you will have regular updates and site meetings with Toby and the site supervisor. You will have full access to our online project management system for all job information during construction as well as attending critical stage inspections of your home on a regular basis.
You will have a comprehensive walkthrough prior to handover. We will liaise with Council to seek an occupation certificate for your new home and prepare all job specific documentation for your future records. You will have a personal meeting with Toby to hand over the keys and present your beautiful new home to you.
You will have a 180 day maintenance period to address any details that may require attention. This will involve access to trades and suppliers to ensure your home is maintained well above your expected level. We will provide you with regular emails to ensure that you are kept informed and up to date with what is required at certain stages after your handover day. You will receive a six year structural warranty on your new home.